Our Relationships

Our interactions with each other should reflect our fundamental values and be based on caring, mutual trust and respect.

We strive to have successful working relationships

We build successful and lasting relationships by demonstrating the Company’s values, and by maintaining a culture of respect.

At Colgate, we take pride in the strong personal commitment of our people. This level of commitment can only be achieved in an environment of trust, open and honest communication, and respect. All of your dealings with your peers, your direct reports and your supervisors should be conducted as an alliance, in which each individual’s behavior is governed by an overriding commitment to our values and maintaining the highest ethical standards.

We celebrate a workforce that reflects the diversity of the world we serve. We recognize the many strengths and talents that our diverse workforce bring to the organization. This means being receptive to other viewpoints and respecting cultures, opinions or lifestyles that could differ from your own.

Your relationship with those with whom you work should promote ethical behavior by setting an example of decency, fairness and integrity. As leaders, we are all responsible for maintaining high standards of performance and creating an environment that promotes teamwork, a respectful workplace and ethical behavior.

successful working relationships

We value Colgate people as our greatest resource

Colgate’s commitment to our people is demonstrated through a variety of programs designed to promote and reward individual and team achievement. You are encouraged to achieve your full potential and to make a meaningful contribution to the success of the Company. In the end, it is the Power of We that makes the success of our Company possible.

Colgate people as our greatest resource

Colgate people can obtain additional information by referring to the Company’s Equal Employment Opportunity and Anti-Harassment Policy

Colgate-Palmolive Company prohibits discrimination against any employee or applicant for employment based on:

  • Race or Ethnicity
  • Color
  • Religion
  • Gender or Gender Identity
  • National Origin
  • Citizenship
  • Age
  • Pregnancy
  • Sexual Orientation
  • Disability
  • Veteran Status
  • Marital or Familial Status
  • Status as a Victim of Domestic Violence
  • Any other characteristic protected by law

This includes, but is not limited to, recruitment, hiring, promotion, transfer, compensation, training, demotion or layoff.

The value of inclusion is reflected in our Company’s culture, practices and respect in the workplace policies. We maintain an inclusive work environment and achieve excellence by attracting and retaining people of all backgrounds in our workforce. Our Company values diversity and we are committed to a workplace where employees are treated fairly and equally by both management and coworkers and are encouraged to express their ideas and opinions. We expect all of our employees to maintain our commitment to a culture where respectful behavior is the norm. Learn more about our diversity initiatives by referring to the Company’s Report on Diversity, Equity and Inclusion.

  • We prohibit sexual or any other kind of harassment of Colgate people or third parties doing business with Colgate by any person in the workplace, or while conducting Company business, in compliance with applicable law. 
  • We prohibit favoritism or the appearance of favoritism in the workplace in accordance with the Company’s policies and procedures. 
  • We do not use child labor. Child labor is defined as employing any person younger than the minimum age allowed by law in the jurisdiction in question. However, in no event will we knowingly employ anyone younger than sixteen (16) years of age. 
  • We strive to eliminate potential hazards from the workplace and to comply with all applicable occupational safety and health laws and standards. 
  • We prohibit the possession, use, sale or transfer of illegal drugs or drug paraphernalia and the misuse of prescription medication on Company property (including vehicles) or time; 
  • We prohibit the conduct of Company business while under the influence of alcohol or other drugs. 
  • We require that any instance of drug or alcohol abuse in the workplace, violence or unlawful weapons possession on Company property or time be reported to Human Resources, Global Security, the Global Legal Organization, Global Ethics & Compliance or management immediately. 
  • We prohibit the possession or use of weapons/firearms, explosive devices or ammunition on Company premises or while conducting Colgate business, subject to local law. Possession of a weapon can be authorized for security personnel when such possession is determined as necessary to secure the safety and security of Colgate and people. 
  • We prohibit any acts that could be perceived as violent, threatening, degrading, intimidating or could cause another individual to feel unsafe.

If you have concerns about threats or acts of violence that impact the workplace, immediately contact Global Security at +1 212-310-3333.

We grow stronger by acting with integrity and honesty in all situations in which we are engaged on behalf of the Company.

We avoid conflicts of interest

Your judgment is one of your most valuable assets. You should avoid any activity or association that conflicts with or appears to compromise your objectivity or use of independent judgment in conducting business for or with the Company. Conflicts can arise in many situations. It is impossible to cover them all here, and it will not always be easy to distinguish between proper and improper activity. When in doubt, consult your Manager, Human Resources, the Global Legal Organization or Global Ethics & Compliance before taking any action.

Investments

Do not make any investment that might affect your business decisions. Company policy prohibits Colgate people from owning large amounts of stock or having a proprietary interest in a company competing with or doing business with Colgate. This prohibition does not apply to owning small amounts (generally under 1%) of stock of a publicly traded company, provided that the investment is not so financially substantial that it creates the appearance of a conflict of interest. If you made potentially prohibited investments before joining Colgate, please contact the Global Legal Organization or Global Ethics and Compliance. 

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Family

You may find yourself in a situation where your spouse or another close family member is (or is employed by) one of Colgate’s competitors, customers or suppliers. Such situations are not forbidden, but call for extra sensitivity to address potential security, confidentiality and conflicts of interest concerns. This situation, however harmless it may appear to you, could raise concerns among your colleagues that might affect your working relationships. The very appearance of a conflict of interest may create problems, regardless of the propriety of your behavior. To avoid such issues, you need to review your specific situation with your manager, the Global Legal Organization or Global Ethics and Compliance in order to assess the nature and extent of any concerns and determine the appropriate resolution.

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Other work

While working for Colgate, Colgate people cannot work for or provide assistance to a competitor or any third parties that do business with Colgate. Additionally, do not use Company time, facilities, resources, brands or logos for outside work that is not related to your job at Colgate without authorization from your Division President or Function head.

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Personal

Colgate recognizes and respects the rights of Colgate people to freely associate with those they encounter in the workplace. However, personal relationships can create conflicts of interest, and we must use good judgment to ensure that those relationships do not:

  • Negatively impact job performance 
  • Impede the ability to supervise others 
  • Disrupt the work environment 
  • Create the impression of favoritism

Any workplace conduct arising from a romantic relationship or friendship between employees may be improper if the conduct creates an uncomfortable work environment for others or the perception of favorable treatment. Favoritism or making business decisions based on romantic relationships or friendships rather than the best interests of the Company is prohibited.

In addition, it is inappropriate for a Supervisor or anyone in a position of authority to engage in a romantic relationship with a subordinate. Romantic relationships with subordinates could diminish your ability to be objective about issues such as compensation, promotions, job duties, shift assignments, overtime or training opportunities. In that situation, both employees must report the situation to Human Resources or Global Ethics and Compliance. If you are aware of a romantic relationship that could be considered a conflict, please consult Human Resources or Global Ethics and Compliance.

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Boards

Please obtain approval from the Chief Ethics and Compliance Officer and Chief Legal Officer before agreeing to serve on a Board of Directors or a similar body for a for-profit company or government agency. You do not need to seek approval to serve on the Board of a non-profit organization unless the organization has a professional or work-related relationship with the Company, in which case seek approval from your Division President or Function head.

If you have questions or find yourself in a potential conflict of interest situation, consult with your manager, Human Resources, the Global Legal Organization or Global Ethics and Compliance. The Company will work with you to address the situation and identify an appropriate solution.  

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Other considerations

We strive to maintain a positive work environment that reflects our Company’s values and promotes strong working relationships. While conflicts of interest can arise from our dealings with external parties, conflicts or the appearance of a conflict may also result from interactions inside the Company. Those of us who manage others must remain attentive to ensure that situations are not created that could appear to others as favoritism or a potential conflict of interest.

If you have questions or find yourself in a potential conflict of interest situation, consult with your manager, Human Resources, the Global Legal Organization or Global Ethics and Compliance. The Company will work with you to address the situation and identify an appropriate solution.

Colgate people can obtain additional information by referring to the Company’s guidelines on Conflicts of Interest and Gifts which can be found in the Company’s Global Business Practices Guidelines.

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We protect the company’s proprietary information

Colgate’s proprietary information is a valuable asset. Proprietary information is information used in connection with Colgate’s business that is not generally known or easily discovered and is competitively sensitive. Protection of proprietary information plays a vital role in our continued growth and ability to compete.

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What are some examples of proprietary information?

While not complete, this list provides examples of the wide variety of information that needs to be safeguarded.

  • Business objectives or strategies
  • Employee, customer, professional or vendor lists
  • Patent applications
  • Non-public financial information
  • Product formulas
  • Manufacturing processes
  • Any type of unreleased marketing or sales materials
  • Internal information that has not been made public

Your Obligations With Respect To Colgate’s Proprietary Information Are:

Do icon

DO

  • Take reasonable measures to protect Colgate’s proprietary information.
  • Mark proprietary documents Confidential or Proprietary.
  • Be mindful of discussing proprietary information in elevators, common areas or other public spaces.
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DO NOT

  • Disclose proprietary information to other Colgate people or third parties except on a “need to know” or “need to use” basis. 
  • Engage third parties to handle proprietary information without appropriate authorization and an appropriate confidentiality agreement in place. 
  • Post or discuss proprietary information on publicly available websites or social media sites. 
  • Use proprietary information for your own benefit or the unauthorized benefit of persons outside of Colgate. 
  • Leave proprietary information in conference rooms or unlocked offices.

If you leave Colgate, your obligation to protect Colgate’s proprietary information continues. You should also remember that correspondence, printed matter, electronic information, documents or records of any kind, specific process knowledge, and procedures - whether confidential or not - are all the property of the Company and must remain at Colgate. You must return all Company property in your possession, custody or control if you leave the Company. If you have a question as to whether information is proprietary, you should contact the Global Legal Organization. 

Colgate people can obtain additional information by referring to the Company’s guidelines on Protecting Proprietary Information which can be found in the Business Practices Guidelines.

We Adhere To Press And Media Request Policies

Colgate people should not respond to any requests or posts from the media, press, financial community or the public, that ask you to speak on behalf of Colgate.

  • Requests for interviews or inquiries from the media, press, financial community or the public must be referred to Corporate Communications or Investor Relations. 
  • Requests to provide information on behalf of Colgate to contacts from the Securities and Exchange Commission, the New York Stock Exchange, other regulators or outside lawyers must be immediately referred to the Global Legal Organization.

It is critical that no employee respond on behalf of the Company to any such inquiry or contact themselves, because any inappropriate or inaccurate response, even a denial or disclaimer of information, may result in negative publicity, legal risk or other adverse impact to the Company. This extends to inquiries or engagements on social media.

This policy does not apply to requests for publicly available financial information, such as Annual and Quarterly Reports, or public promotional activities of the Company. 

Colgate people can obtain additional information by referring to the Company’s guidelines on Securities Trading and Information Disclosure, which can be found in the Business Practices Guidelines.

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We Maintain Accurate Books And Records  

The financial position of our Company and the results of its operations must be recorded in accordance with the requirements of law and generally accepted accounting principles (GAAP). Colgate is required to maintain books, records and accounts that accurately and fairly reflect the Company’s transactions and assets as well as maintain an adequate system of internal accounting controls.

Everyone involved in creating, processing and recording financial information is held responsible for its integrity and:

  • Must obtain necessary approvals and ensure that all transactions and expenditures are properly recorded on the Company’s books and records, including the amount of the expenditure, the recipient or beneficiary of the expenditure and the business purpose for the expenditure. 
  • Must provide complete and accurate information and proper documentation in connection with all Company transactions and dispositions of assets. 
  • Must ensure that every transaction, accounting or financial entry reflects exactly what is described by the supporting documentation. There must be no concealment of information from, or by, management, or from the Company’s internal or independent auditors. 
  • Must not create any false or misleading entries in any books or financial records of the Company for any reason. 
  • Must not use a payment for any purpose other than that described by the documents supporting the payment. 
  • Must not use Company funds or assets for any unlawful or improper purpose. 
  • Must properly recognize revenue and expenses on a timely basis. 

Assets and liabilities should be properly recorded and appropriately valued. In addition, those who are responsible for or involved in the preparation of Colgate’s filings with the Securities and Exchange Commission and other filings required by applicable law, or other communications with the business or financial community, should ensure that the disclosures in those filings and communications are full, fair, accurate, lawful, timely and understandable when made.

If you become aware of a possible omission, falsification or inaccuracy in any transaction, accounting or financial entries or in Colgate’s Securities and Exchange Commission reports or other communications, or any breakdown in internal controls, you must promptly report such information to your manager or the Global Legal Organization. You may also contact Global Ethics and Compliance.

Colgate people can obtain additional information by referring to the Company’s guidelines on Books, Records and Documents, which can be found in the Business Practices Guidelines.

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REMEMBER

  • Company Books and Records Must be Accurate.
  • Company Documents Must be Clear and Unambiguous.
  • No False or Misleading Entries Should be Made for any Reason.
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We Protect Colgate’s Assets

Company assets, facilities or services must be used only for lawful, proper and authorized purposes. The theft of money, property or services is strictly prohibited. The use of Colgate equipment, systems, facilities, corporate credit cards and supplies must be related to your job at Colgate or for purposes authorized by management. You are personally responsible not only for protecting the property entrusted to you by the Company, but also for helping to protect the Company’s assets in general. You should be alert to any situations or incidents that could lead to the loss, misuse or theft of Company property and you must report all such situations to your manager or Global Security as soon as they come to your attention.

Only certain Company officers and other senior employees have the authority to make commitments affecting the Company’s assets. Unless properly authorized, you should not make commitments affecting Company assets.

If you have questions or need clarification, you should contact your local or Division Finance Vice President.

We Use Information Technology, Artificial Intelligence, and Social Media Responsibly

Use of IT Resources

Colgate’s Information Technology (IT) Resources must be used responsibly and in a manner consistent with the Code and all other Company policies and procedures. Colgate’s IT Resources include all current and future computer hardware, software, mobile devices, data and storage media that is owned, leased or provided by Colgate. Colgate’s IT Resources should be used in a respectful, professional manner for Colgate business purposes only, except for limited and appropriate personal uses.

Colgate’s IT Resources may not be used to:

  • Send harassing, discriminatory, offensive, defamatory, fraudulent or threatening messages.  
  • Improperly disclose the Company’s or a third party’s proprietary, confidential or trade secret information. 
  • Cause or permit security breaches or interference with Colgate’s network or communications systems including, but not limited to inject or transmit worms, viruses, spyware, malware, or any other content or code of a malicious or disruptive nature. 
  • Circumvent user access controls or other security of any computer, network, application or other technology. 
  • Violate the rights of any person or company protected by trademark, trade dress, right of publicity/privacy, copyright, trade secret, patent or other intellectual property right, or similar laws or regulations. 
  • Violate the publicity and privacy rights of any person protected by applicable law. 
  • Solicit for outside commercial ventures, for religious or political causes, or for any unauthorized personal gain or advancement. 
  • Install or download unauthorized software on Colgate’s system for business or personal use. • Any other use prohibited by the Business Practices Guidelines. 
  • Except as limited by applicable laws, Colgate reserves the right to review all uses and to limit, suspend, or terminate access to IT Resources at any time and for any reason. Employees should have no expectation of privacy when using Company IT Resources.

Colgate’s IT Resources:

  • Must be used for all Company business. Colgate IT Resources includes, for this purpose, personal mobile devices that have been approved by and are consistent with the Global Information Security Mobile Device Security Policy. 
  • Personal email addresses should not be used to conduct Company business, 
  • Colgate people should not send Company documents or emails to or from personal email addresses 

Artificial Intelligence (AI)

An Artificial Intelligence system is a machine-based system that can generate outputs such as predictions, recommendations, content in various forms (like text, images, video, and sound), or decisions influencing real or virtual environments. AI systems offer a powerful means for enhancing our business processes, improving customer and consumer experiences, and driving innovation across our operations. However, AI systems come with responsibilities and potential risks to the Company, our employees, and other stakeholders. We encourage the responsible deployment and use of AI systems, emphasizing the importance of good judgment, compliance with applicable laws and regulations and ethical considerations to mitigate any unintended consequences.

Responsible AI Principles

  • We Act Ethically and with Integrity and Respect the Law: We commit to employing AI systems in a manner that is true to our values and purpose, ensuring compliance with all applicable laws and regulations, our Code of Conduct and our Global Business Practices Guidelines, with special focus on safeguarding data privacy and ensuring data confidentiality and integrity. We are committed to doing things the right way and acting with integrity. 
  • We Foster Trust and Accountability: We strive to maintain transparency in our AI systems’ methods, applications, and uses, within the bounds of security, law, and policy, while developing mechanisms to assign responsibilities and provide accountability for AI outcomes. We will act with accountability to maintain the trust of all our stakeholders. 
  • We Champion Fairness and Inclusivity: We are committed to fairness and the inclusion of diverse perspectives in our AI use-cases. We will proactively identify potential biases in our AI practices and take steps to mitigate them. We strive to represent diverse perspectives and mitigate biases. 
  • We Prioritize Human-Centricity in AI Applications: We prioritize augmenting human capabilities, providing clarity in AI interactions, and ensuring our use of technology is transparent. We will work to use AI systems in ways that benefit our people and their communities. 
  • We Commit to Secure AI Deployment: We are dedicated to implementing security best practices to build robustness and manage risk related to AI. We will work to protect our Organization and stakeholders from security risks.

Social Media

“Social Media” is the term given to websites, apps and other online communication tools that allow users to interact with each other online by sharing information, opinions, knowledge and interests. Social Media tools present a valuable way for us to connect with each other as well as with our customers, suppliers, consumers and professionals. While they have many benefits, these Social Media tools can also present risks to the Company, to employees using Social Media, and to other third parties.

We encourage you to engage on Social Media in a responsible way, to use good judgment and to exercise personal responsibility to avoid any unintended consequences when posting on Social Media. For example, you should avoid posting any comments that you would not feel comfortable making directly to someone else. In addition, there are strict requirements when making statements on behalf of Colgate.

Personal Use of Social Media - Dos and Don’ts:

  • DON’T use or include Company e-mail addresses in your personal Social Media interactions.  
  • If you want to, DO identify yourself as a company employee if you participate in Social Media sites in an individual capacity (e.g., a personal Facebook or Twitter account) but DON’T use the name of the Company, its subsidiaries, joint ventures or any of their products in your username or screen name. 
  • DON’T use Company owned-logos or materials unless they are identified as approved by Colgate. 
  • DON’T engage with competitors or others in an inappropriate way (for example, sharing confidential or proprietary Company information). 
  • If you are making recommendations about Colgate products or are posting about topics related to the Company on your personal Social Media sites, DO act in accordance with our Code and with the law:
    • DO disclose in each such post that you work for the Company (for example, #ColgateTeam or #IamColgate), where required by local law
    • If you receive questions about the Company or its products on your personal Social Media sites, DON’T attempt to respond to the issue yourself. Instead, DO provide a link to a Company website that addresses the issue, or direct the inquiry to the Contact Us section of ColgatePalmolive.com for a response.
    • DO recognize that people may not separate you from your employer. Regardless of the social media platform, you should be aware of the effect of your words and actions on your reputation and on ColgatePalmolive’s, and avoid personal postings that could negatively impact Colgate’s reputation.

Company Use of Social Media

The Company has well-established processes to communicate news, market products, and engage in advertising on Company-sponsored Internet sites. You may not post on these sites on behalf of the Company unless you have been authorized to do so. If you have been authorized to engage in this activity, please refer to Chapter 16, “Social Media,” of the Business Practices Guidelines to review the relevant guidelines.

References to the Company

If you notice inaccurate or inappropriate postings that may impact the Company or the Company’s reputation, please contact Corporate Communications or Ethics & Compliance. 

Colgate people can obtain additional information by referring to the Company’s guidelines on Use and Protection of Information Technology Resources and Social Media which can be found in the Business Practices Guidelines. 

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We conduct business with honesty and integrity, and expect the values and business practices of third parties to mirror ours regarding compliance with the law, product quality, safety, human rights and treatment of employees.

We Deal Ethically With Third Parties

Our commitment to creating an environment of trust, open and honest communication, and respect extends to our relationship with third parties. Honest and fair dealings with third parties is essential to sound, lasting business relationships. We give all potential third parties fair and equal consideration. Vendor selection decisions are based on objective criteria such as price and quality, as well as reliability and integrity.

In addition, we do not extend personal favors to third parties on prices, promotional allowances, marketing assistance or the like. Dealings with third parties are discussed further in the section of this Code addressing Our Relationship with Government and the Law.

The Colgate Third Party Code of Conduct was developed to convey our expectations regarding the ethical conduct we expect from third parties with whom we work.

Colgate suppliers and vendors should always be advised of the requirement to adhere to the Third Party Code of Conduct when working with us or face the possibility of losing our business for failure to do so. In addition, we should respect and adhere to customer’s or supplier’s policies to the extent that they don’t contradict our own. The Colgate Third Party Code of Conduct is available in several languages on the Company’s website.

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We Do Not Give Or Accept Inappropriate Gifts

It is unacceptable to offer, give or receive gifts, payments, benefits or offers of employment (either directly to/from to you or indirectly through a family member or acquaintance) to influence or appear to influence any business decision. If you intend to give, have given, have been offered or received a gift, payment or other benefit, it cannot be more than nominal in value (approximately $100 USD). Gifts must never be in cash, cash equivalents, or securities. Also, keep in mind that you may only give or accept a gift of nominal value to or from a single source one time per calendar year.

If you believe such a gift, payment or other benefit was offered or provided in an attempt to influence a business decision, you must contact the Global Legal Organization or Global Ethics and Compliance.

If it would be embarrassing to the Company for you not to accept a gift that exceeds nominal value, your intention to accept the gift should be reviewed Colgate Code of Conduct 2022 26 with the Global Legal Organization. In addition, do not arrange for or accept a gift, payment or other benefit that is more than nominal in value on behalf of a close family member from anyone with whom the Company has an existing business relationship or would like to establish a business relationship in the future.

Follow this rule: never give or accept a gift or service if it compromises you or could appear to compromise you. This does not include occasional, reasonable business entertainment or gifts of nominal value.

You should be aware that there are special rules governing appropriate conduct in dealing with federal, state, local or foreign government officials and governments that differ from rules for dealings with nongovernmental entities. No gifts or other items, regardless of their value, may be provided to or received from any government official or government employee in any country without advance written approval from the Global Legal Organization.

Colgate people can obtain additional information regarding gifts to government officials or governments, by referring to the Global Government Expenditures Policy and the related Approval form and process.

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We Respect The Trade Secrets And Confidential Information Of Others

It is Colgate’s policy not to knowingly infringe upon the valid and enforceable intellectual property rights of others. It is also Company policy to respect the trade secrets or other proprietary information of others. This is particularly important if you join Colgate and have knowledge of trade secrets or proprietary information from your former employer. As a general matter, the hiring of employees or former employees from competitors is not prohibited. However, hiring from our direct competitors may present legal risks that must be managed, including the risk of obtaining the confidential or proprietary information of our competitors or other third parties. If any questions should arise in this area, you should consult the Global Legal Organization.

If anyone outside of the Company approaches you with an invention, discovery or idea, it is important to protect the Company against future infringement or monetary claims. Do not permit outsiders to reveal any details of their invention, discovery or new idea to you without first consulting with the Global Legal Organization.

Guidelines are found on our external website at www.colgate.com/innovation, together with forms and a process to follow for people who wish to make such a submission. Should you receive an unsolicited idea, suggestion or inquiry, you must direct the person to our external website and instruct them to follow the process set forth therein.

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Our Company’s reputation has been built upon the quality and safety of our products. Our commitment to Consumer health and safety is essential to the Company’s continued growth and success.

We Set The Highest Standards For Our Products

We are committed to ensuring that consumers can trust Colgate products for their reliability, quality and outstanding performance. In addition to serving the billions of people in the markets where we do business, we must strive to produce our products in the most efficient way possible so we can provide affordable product offerings.

Products sold by Colgate must not only meet all safety standards set by law, but also our often more stringent Company standards. We participate in programs to provide prompt assistance to consumers in the case of suspected product tampering, misuse or counterfeit products. Consumer health, safety and well-being are of primary importance to us, and as a Colgate employee it is your responsibility to immediately report any issues you encounter related to product quality or safety to your business unit leader.

For additional information regarding the safety of our ingredients, please refer to Our Policy on Ingredient Safety: Earning Your Confidence for Generations, Every Day.

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We Are Responsive To Consumers

Since our business is consumer products, our success depends upon consumer satisfaction, trust and goodwill. We can best achieve our objectives and serve the needs of consumers by following a consistent and fair program of consumer communication.

We recognize the importance of anticipating and responding to consumer needs and preferences. We also believe that consumer opinions, concerns and inquiries communicated to the Company regarding our products are important sources of information. Consumer needs are constantly changing, so we must continually listen to what people want in order to address changing needs.

When a consumer expresses dissatisfaction, our Consumer Affairs team will address the problem promptly, courteously and fairly, and make every reasonable effort to sustain or regain the consumer’s goodwill.

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Our Advertising Is Honest And Accurate

One of the most important aspects of our business is advertising. Advertising should be creative and competitive, but must also be honest, accurate, not misleading and otherwise in compliance with all applicable laws. Advertising creates more than a product image. It builds our reputation for reliability, dependability and trustworthiness.

In addition, we use care in the selection of the media in which our advertising messages appear. We do not permit our advertisements to appear in environments that are inconsistent with our Company Values; this includes content that: 

  • Portrays gratuitous or excessive violence. 
  • Is considered by Colgate to be antisocial or in bad taste, or that could stimulate antisocial behavior through viewer imitation. 
  • Contains sexual behavior that is considered offensive. 
  • Lends actual or implied support for activities that may abuse the physical or mental health of an individual. 
  • Insults, ridicules, or denigrates people because of their age, national or ethnic origin, citizenship, gender or gender identity, sexual orientation, race, religion, citizenship or engages in other inappropriate stereotyping. 
  • Expresses political views or opinions. 

To ensure that we are delivering on this promise in an increasingly digital environment, we mandate the use of third party Brand Safety technology on our digital advertising to the greatest extent possible. Finally, we return the trust and respect that people give us when they buy our products by upholding prevailing laws and employing the highest ethical and moral standards for privacy regarding the use of data in communications.

We observe standards of commercial fairness in devising, using and selecting advertising, trademarks and designs so that our products succeed on the strength of their own quality and reputation, rather than by imitation or trading on the goodwill of competitors. Commercial fairness requires:

  • Strict adherence to local legal requirements concerning trademark infringement and unfair competition. 
  • Avoiding copying of well-known trademarks, slogans, advertising themes and graphics used by multinational companies and regional competitors. 

Colgate people can obtain additional information by referring to the Company’s guidelines on Advertising and Advertising Placement, which can be found in the Business Practices Guidelines.

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We obey all laws that apply to Colgate. It is our policy to go beyond the letter of the law and to comply with its spirit. Always consult the Global Legal Organization whenever you are in doubt.

We Comply With All Applicable Laws

Colgate people must conduct Company business so as to fully comply with the laws of the countries in which they operate, as well as relevant laws of the United States as outlined in the Company’s Business Practices Guidelines, policies and procedures. If you believe there is a conflict between local laws and relevant U.S. law or Company policy, please consult the Global Legal Organization.

We Comply With Competition Laws

Colgate and its employees worldwide must comply with competition laws (known as antitrust laws in the U.S.) that apply in every country, state and locality where we do business. The purpose of these laws is to protect consumers or other companies by ensuring that companies compete fairly by offering competitive prices, more innovative products and better service and that companies do not interfere with the market forces of supply and demand. Virtually every country has enacted competition laws. It is everybody’s responsibility to understand the competition laws that apply where Colgate does business and seek guidance when needed from the Global Legal Organization.

Competition laws throughout the world prohibit any agreements among competitors that could have the effect of harming competition. The key to compliance is independence. Colgate must act independently in its various business activities:

  • Price setting.
  • Discounts or promotions.
  • Terms of purchase and sale.
  • Selection of customers, distributors or suppliers.
  • Choices of which products to produce and how much to sell.
  • Hiring of employees.

It is important to remember that an illegal agreement does not have to be a formal document and need not even be in writing. It may be a verbal agreement or may be simply inferred from a course of business conduct or from casual comments. An agreement also does not have to be successfully implemented to be illegal.

The independence of companies may be affected, and an illegal agreement may be inferred, when competitors share or receive confidential or non-public information about current or future business plans (e.g., a planned price increase, costs charged by suppliers, new product launches, recruiting and hiring plans, etc.). This is especially important to keep in mind during trade association surveys and meetings. Generally, you should obtain approval from the Global Legal Organization prior to participating in any meeting (whether in person, virtual or via social media platforms such as Facebook or Whatsapp) where a competitor may be present. You must never share confidential Company information with competitors. If you receive information about a competitor that you believe may be confidential, you must immediately notify the Global Legal Organization. You must not use or share this information without first receiving Legal approval.

Competition laws also protect against predatory or unfair acts by dominant companies in order to ensure that the competitive playing field is open and fair. Actions that would be legal if taken by nondominant companies could be considered illegal if taken by dominant players. In countries where Colgate has a very strong market share, you must check with your local legal representative to ensure that certain contemplated actions (e.g., a specific discount policy or refusal to sell) would not be considered an abuse of a dominant position.

Competition laws also impose certain limitations on relationships between suppliers and their customers and distributors. In most countries, any attempt to deprive customers or distributors of their freedom to determine prices or terms and conditions of sale, or limit their right to operate independently, violates competition laws. It is important to emphasize to our customers that our “Recommended Retail (or Resale) Selling Prices” are just that - recommended. Customers are always free to sell at whatever price they choose. The consequences of violating competition laws are extremely serious and can lead to large fines for the Company and penalties (including imprisonment) for any individuals involved. Even investigations into potential anti-competitive conduct can cause significant reputational damage and business disruption.

If you have any doubt as to whether a contemplated action may raise issues under competition laws, you should consult the Global Legal Organization. Colgate people can obtain additional information by referring to the Company’s guidelines on Competition Laws, which can be found in the Business Practices Guidelines.

We Comply With Securities Laws

On occasion you may have access to information about Colgate or other publiclytraded companies with which Colgate does business that is not known to the public (“non-public information”) — such as financial or operating results, possible mergers or acquisitions, divestments or financings, marketing plans or new product introductions.

Information is considered to be non-public until it has been adequately disclosed to the public - in other words, until the information has been broadly disseminated and adequate time has passed for the securities markets to react to the information. If this non-public information could be considered “material” — that is, information a prudent investor would take into account when making an investment decision — then you must comply with the following securities laws and Company policy:

  • You must not trade for your own account or for the account of another person in stocks, bonds or other securities of the firm (Colgate or other) to which the material non-public information relates; 
  • You must not encourage or induce others, on the basis of such non-public information, to deal in stocks, bonds or other securities of such firms; 
  • You must not disclose such non-public information to persons outside Colgate; and 
  • You must not discuss such non-public information with persons inside Colgate unless they have a need to know such information.

In other words, you cannot use any nonpublic information you learn through your employment with Colgate in order to benefit yourself or others in any securities or investment transaction.

If you learn of any non-public information through your work at Colgate, you must take care to keep the information confidential, and you must not conduct any trades (or advise anyone else to conduct any trades) in the securities of Colgate or any other affected companies until a reasonable period of time has passed after the information is announced to the public. This prohibition includes the exercise of stock options and any decisions to invest in or dispose of Colgate stock through the Company’s benefits plans.

Your obligation to maintain the confidentiality of non-public information continues after your employment with Colgate until that information has been adequately disclosed to the public.

If you have a question about whether information is “material” or has been adequately disclosed to the public, you must contact the Global Legal Organization and must abstain from trading in the affected securities or disclosing the information until you have received Legal approval. 

We Comply With Anti-bribery Laws

Colgate’s commitment to dealing legally and ethically with governments and government officials applies worldwide. Company policy as well as the U.S. Foreign Corrupt Practices Act (“FCPA”) and similar anti-bribery laws around the world prohibit our people or anyone acting on our behalf in connection with our business from giving or offering anything of value directly or indirectly to any government official in order to obtain any business or affect any governmental act or decision.

Company policy and certain applicable laws also prohibit any facilitating or “grease” payments made to government officials, either directly or indirectly, in order to expedite any official service or function (for example, small payments made to an official to move Colgate’s application to the front of the line or to shorten the time frame in which services or other actions are provided). Any official fees supported by government-issued invoices or receipts do not qualify as improper payments.

To ensure that you do not violate this standard, either directly or through a third party, it is the Company’s policy that, except for legally mandated fees supported by an official receipt (e.g., permit or license fees), no payments, entertainment, travel, gifts or other items of value may be provided or offered to government officials, regardless of the value amount, unless approved in advance by the Global Legal Organization. Colgate people can obtain additional information by referring to the Global Government Expenditures Policy and the related Approval Form.

It is important to know that the term “government officials” is widely defined and includes individuals who are employed by any public or state-affiliated institution or organization or who act in an official capacity in any way, whether full-time, part-time or unpaid. Government officials can be found in every branch and level of government and public life and may include anyone from low-level customs employees to high ranking lawmakers, as well as professors and teachers, dentists, veterinarians, or other professionals and Key Thought Leaders and employees of state-owned media outlets. If you are in doubt as to whether an individual could be considered a government official, you should contact the Global Legal Organization.

Always be direct and honest in dealings and communications with government employees. Any knowing or willfully false statements to government employees (oral or written) could expose both you and the Company to substantial penalties.

In addition to prohibiting the bribery of government officials, Company policy and relevant laws also prohibit the bribery of private parties. You should not seek to influence the judgment or conduct of any external party with whom you might be conducting Company business by promises of gifts, payments or other benefits, or by any other unlawful inducement.

Colgate people can obtain additional information by referring to the Company’s guidelines on Interactions with Government Employees and Governments, which can be found in the Business Practices Guidelines.

We Comply With International Trade Regulations

The Company complies with all applicable laws governing international trade and must also comply with relevant U.S. trade regulations regardless of where we operate in the world.

Trade Sanction laws regulate imports and exports and may also prohibit the Company from doing business with certain countries or certain individuals or entities. Prior to engaging any third party (vendor, customer, etc.), the third party must be checked against the lists of “Restricted Parties” maintained by the U.S. government to ensure that the Company is free to proceed with the transaction.

In addition, the Company must comply with U.S. laws designed to ensure that U.S. companies do not participate in boycotts that are not sanctioned by the U.S. These laws apply to all Colgate offices, employees, subsidiaries and affiliates regardless of where in the world they are located. Any request to participate in an unsanctioned boycott (even if we refuse the request) must be immediately reported to the Global Legal Organization for appropriate handling.

Colgate people can obtain additional information by referring to the Company’s guidelines on International Trade Relations, which can be found in the Business Practices Guidelines. 

We Comply With Data Privacy And Data Protection Laws

Colgate respects the privacy of its employees, consumers, customers, suppliers and other third parties with whom Colgate has a business relationship and therefore, we handle personal data responsibly and in accordance with all applicable data privacy and data protection laws.

As part of their employment with Colgate, employees may provide certain personal data to the Company such as home and e-mail address, and family information, for the administration of the employment relationship.

Similarly, our consumers may provide personal data such as name, home and e-mail addresses, in connection with their relationship with the Company.

During the course of business relationships with Colgate, customers, suppliers and other third parties may provide personal data, such as names, telephone numbers, street addresses, e-mail addresses and credit card information, to the Company

With respect to all of this information, it is Colgate’s policy to:

  • Provide adequate notice prior to collecting personal data; 
  • Collect affirmative consent where required by applicable law; 
  • Only collect, process, use and retain personal data for the reason it was provided to us, unless we have another lawful basis for other uses, and as necessary for our record keeping purposes; 
  • Take reasonable steps to safeguard personal data to prevent unauthorized disclosure or use; and 
  • Comply with all applicable privacy laws.

Laws regarding data privacy and data protection are frequently being developed and modified. We are committed to monitoring evolving data privacy and data protection laws and may, from time to time, develop specific policies in light of them.

Colgate people can obtain additional information by referring to the Company’s guidelines on Data Protection and Data Privacy which can be found in the Business Practices Guidelines.

We Comply With Records Retention Laws

Many laws around the world require that Colgate maintain certain types of records (including physical documents and electronic data) for particular time periods. Failure to comply with these requirements could subject the Company to significant fines and other penalties. Colgate is committed to a Records Management Program that meets all applicable legal and regulatory requirements, satisfies the information retention needs of our business, and directs that outdated or unnecessary records and other documents are appropriately discarded.

You are required to disclose relevant and necessary information or documents in any legal action, investigation or proceeding as required by law. Upon receipt of any subpoena, court order or other legal process requiring the disclosure of Company information or documents, you are required to notify the Global Legal Organization, to the extent permitted by law.

In such a case, you must follow all instructions provided by the Global Legal Organization and retain all records that may be responsive or relevant to the subpoena, litigation or investigation, regardless of the requirements of the Record Retention Program. You must not destroy or alter such records, as the improper destruction of records could have serious consequences - including civil and/or criminal penalties, and employment consequences, for both you and the Company.

If you have a question as to whether a record pertains to an investigation, litigation or a subpoena, contact the Global Legal Organization before disposing of the record in question. Colgate people can obtain additional information by referring to the Global Records Management Program Policy.

We Do Not Make Political Contributions

No Company funds or assets may be used for contributions to any political party or candidate in any country, at any level of government. A political contribution includes both monetary and nonmonetary contributions. Non-monetary contributions include the purchase of fundraising tickets, the donation of products, volunteer work by Colgate people within normal business hours and the use of Colgate facilities for fundraising or political purposes. If you have a question regarding a contemplated political contribution, please contact the Global Legal Organization.

The Company is prohibited from compensating or reimbursing any Colgate person or individual associated with the Company (including outside lobbyists or other third parties), directly or indirectly, in any form, for political contributions.

Individual Colgate people remain free to make personal contributions to candidates or parties of their choice. A personal contribution is the responsibility of the individual and should never be made with the intention of assisting Colgate or one of its operating companies in any way.

In addition, individuals are free to engage in local political activities or to run for office but must be clear that they are not representing the Company in any way and personal political activities must be kept separate from their work for Colgate. In addition, no political activities can be conducted on Company time.

Like most multinational companies, Colgate belongs and pays annual dues to a number of trade and industry associations. To ensure that these trade associations do not use any portion of Colgate dues for political contributions, Colgate’s Chief Ethics and Compliance Officer sends an annual reminder of our policy to all U.S. trade associations in which Colgate is a paying member and requires all trade associations that receive a threshold amount of Colgate funds to participate in an annual certification process.

To learn more, please refer to our Political Contributions Policy, which can be found in the “Governance” section of colgatepalmolive.com.

We have a vital role and responsibility to contribute to and act in the best interest of the communities in which we live and work

We Participate In Local Giving And Volunteerism

Throughout the Colgate world, it is our goal to take part in projects to further our purpose to reimagine a healthier future for all people, their pets and our planet – including the development and welfare of our local communities.

We are committed to ensuring the wellbeing of those we serve, building a culture of inclusivity and creating meaningful opportunities for all people to succeed inside and outside Colgate – and we partner with nonprofit organizations that reflect Colgate’s purpose and convey Colgate’s Values:

  • Championing healthy smiles and healthy skin; 
  • Creating educational pathways for diverse and underrepresented students & Colgate professions (dentistry, dermatology and skincare, veterinary science); 
  • Providing Food, Shelter, Love for pets everywhere; 
  • Promoting environmental stewardship; 
  • Championing optimism; and 
  • Providing Disaster Relief & Emergency Care in Colgate communities.

The Company sponsors reading programs, mentoring initiatives, scholarship programs, athletic competitions and other activities around the world. The Company also encourages our people to participate on their own time in local charitable activities that help fulfill our purpose. 

icon local giving and volunteerism

We Work With Governments On Issues That Affect Our Business

Our Company conducts business in over 200 countries and territories. It is our policy to work cooperatively with local and national governments. From time to time, issues may arise that affect our operations. After careful consideration, the Company may offer opinions and recommendations to governments on particular issues to support our business goals and needs. However, this should never occur without first consulting with your manager and the Global Legal Organization.

icon governments

We Oppose Exploitive, Inhumane Labor Practices

Colgate opposes the illegal use of child labor, human exploitation and all other forms of unacceptable treatment of workers.

Moreover, it is Colgate’s policy not to work with any supplier or contractor known to utilize inhumane labor practices, including but not limited to the following:

  • Exploitation 
  • Physical punishment 
  • Abuse 
  • Prison labor, bonded labor and/or slave labor 
  • Involuntary servitude 
  • Any form of human trafficking or 
  • Other forms of mistreatment 

Colgate does not condone the violation of labor laws and if any violation becomes known to the Company, it may be considered grounds for terminating the business relationship.

We Demonstrate Our Commitment To Universal Human Rights

Colgate has a long-standing commitment to respecting human rights and labor rights worldwide and supports the United Nations Universal Declaration of Human Rights, and was a founding member of the Global Sullivan Principles. Colgate has also committed to the Consumer Goods Forum’s Resolution on Forced Labor and adopted its Priority Industry Principles. Reflecting these commitments, Colgate practices and seeks to work with business partners that promote the following standards:

  • Equal opportunity for all employees at all levels regardless of race, color, religion, gender, gender identity, national origin, citizenship, ethnicity, age, sexual orientation, disability, marital or familial status, veteran status or any other characteristic protected by law; 
  • A safe and healthy workplace that promotes well-being and protects the environment; 
  • Wages that comply with all applicable laws and regulations; 
  • Adherence to legally mandated work hours and compensation for overtime hours in accordance with local laws; 
  • Respect for employees’ lawful freedom of association and recognition of all legal rights to organize and collectively bargain; 
  • A recruitment, hiring and employment process that does not require workers to pay any fees or deposits (monetary or otherwise), including to any agency, recruiter or broker; 
  • A recruitment, hiring and employment process that, unless required by law, does not require workers to surrender original identification documents, travel documents or any other personal documents or valuables, or otherwise restrict their freedom of movement; 
  • Employment based on the free and informed consent of the employee to enter into and to terminate the employment relationship; and 
  • Payment of wages, throughout the employment relationship and upon termination of employment, consistent with the terms of the contract or as required by law.

We are committed to acting responsibly and doing our part to help preserve the earth’s finite resources and maintaining the well-being of our planet.

We Are Committed To Sustainability And Social Responsibility

At Colgate, we bring the same sharp focus to sustainability that we apply to every aspect of our business. Colgate has always supported the principles of sustainability, and our core values - Caring, Global Teamwork and Continuous Improvement - guide our sustainability efforts. We focus our ambitions on Driving Social Impact, Helping Millions of Homes and Preserving our Environment.

In addition, we are committed to achieving our global sustainability objective of ensuring that Colgate’s business grows consistently and responsibly and benefits all the stakeholders we serve, including our employees, our shareholders, our consumers, our customers, external partners and other stakeholders globally, while promoting the wellbeing of future generations.

Over the past few years, our commitment to sustainability and social responsibility has increased as we have integrated these ambitions into our business operations and our strategic growth plan. This integrated approach has strengthened our sustainability and social responsibility impact and our business performance, helping us recruit and retain the best talent, enhancing our relationships with our stakeholders, and offering new opportunities for innovation. Perhaps most importantly, this commitment has excited and engaged Colgate people around the world.

For additional information regarding the Company’s sustainability program and initiatives, go to colgatepalmolive.com to review our sustainability report where we outline how we fulfill our purpose to imagine a healthier future for all people, their pets and our planet.

We Safeguard And Protect The Planet

The Company is committed to doing our part to help save and preserve the Earth’s finite resources. Our planet-related commitments span our energy use, carbon emissions, water usage and waste recycling and disposal. Therefore, we must each comply strictly with the letter and spirit of applicable environmental laws and regulations and the public policies they represent.

We promote open communications with the public and maintain an active and productive partnership with the communities in which we operate. We will continue to share information with consumers about our environmental strategy and programs and work with community leaders and others who share our commitment.

Our ongoing strategy to reduce our environmental footprint will remain an integral part of producing, packaging, distributing and marketing our products.

We strive to serve the best interests of our shareholders and are determined to build shareholder value by creating innovative products that benefit people, their pets and our planet.

We Uphold Good Corporate Governance

The Company’s corporate governance policies and programs, of which this Code of Conduct is a key component, serve as an important shareholder safeguard. In recent years many checks and balances have been enacted by Congress, the U.S. Securities and Exchange Commission, the New York Stock Exchange, and other regulators and authorities around the world in order to promote the ethical corporate behavior that has been standard practice at Colgate for many years. Our shareholders are well-served by an independent board, made up of a substantial majority of independent directors and independent committees that oversee audit, compensation and governance matters. Frequently updated committee charters and governance guidelines clearly define director roles and responsibilities and the Company’s corporate governance principles.

For additional information regarding the Company’s corporate governance program, please see the Board Guidelines on Significant Corporate Governance Issues and the charters of the Company’s Audit Committee, Nominating, Governance and Corporate Responsibility Committee, Personnel and Organization Committee and Finance Committee.

We Maintain Strong Audit Programs To Increase Investor Confidence

The Company is committed to the quality, integrity and transparency of its financial reports. This commitment is reflected in the Company’s long standing policies and procedures, including an internal audit group monitoring financial controls worldwide, independent auditors who have a broad mandate, and an independent Audit Committee overseeing these areas. To maximize the effectiveness of these resources, Colgate people are expected to engage in open and honest communication and a free exchange of information with the internal and external auditors and the Audit Committee.

For additional information regarding the important roles of the Company’s internal auditors, independent auditors and the Audit Committee, please see the Audit Committee Charter.

We Keep Shareholders Informed About The Company’s Progress

Each year shareholders are invited to attend the Company’s annual meeting at which the progress of the Company during the past year is reviewed and shareholders have the opportunity to ask questions of the senior management of the Company. In the intervening months, shareholders may visit the The Investor Center section on the Company’s website.

We maintain the highest ethical standards through our words and actions and challenge the behavior of others that conflicts with our Code of Conduct, Business Practices Guidelines and Company policies.

Clear Communications Are Essential

Each of us is accountable for compliance with the Company’s standards of ethical conduct, with all applicable laws and regulations, and with the guidelines contained in the Business Practices Guidelines as well as other Company policies, procedures and guidelines.

Managers are responsible for communicating these standards to the Colgate people with whom they work, ensuring that they create a climate in which people discuss ethical and legal issues freely.

We Have Internal Resources To Assist You If You Need Guidance Or Support

The Code cannot provide definitive answers to all questions. For that we must ultimately rely on each person’s good judgment of what is required to adhere to the Company’s high standards, including a sense of when it is proper to seek guidance on the appropriate course of action. If you have questions or if you are in doubt about the best course of action in a particular situation, please seek guidance as described below:

internal resources

Our Leadership Team

Leadership Team

Board of Directors

Board of Directors

Board Committees

Board Committees

Your Questions, Answered

Contact us FAQs